Why training matters
Regulations change, margins are tight, and expectations rise. Ongoing training reduces chargebacks, improves CSI, speeds recon—and keeps you legal.
Education & Events
Education, Events & Required Training
Build skills, train your team, and stay compliant. Below you’ll find curated learning paths, approved providers, major events, and a state-by-state guide to legally required dealer education.
Compliance
Sales & Marketing
Operations
What “good” looks like
A repeatable playbook: trained sales process, pricing & merchandising know-how, lawful paperwork, and smart digital ads—reviewed quarterly, practiced weekly.
How to start
Pick one track below (Basics, Sales, Marketing, Photos, Recon). Assign 2–3 videos per week and hold a 15-minute standup to lock in the learning.
Approved Online Providers (Dealer Education)
Widely used by dealers for credible training, policy updates, and best practices.
NADA Academy & Online
Leadership, fixed/variable ops, finance, and compliance from the national association.
OpenNIADA Education
Independent dealer training: compliance, BHPH, collections, sales ops, more.
Digital Dealer
Marketing, retail tech, and modern sales processes (events & recordings).
OpenCBT News (YouTube)
Daily dealer news and interviews—stay current on trends and tactics.
WatchDealerRefresh (YouTube)
Digital retailing, CRM, merchandising, and marketing interviews.
WatchNADA Show
The big one—education tracks, OEMs, vendors, and best-practice sessions.
ExploreDealer Basics & Compliance
Licensing, paperwork, titling, and foundational operations.
Selling Cars (Process & Skills)
From meet & greet to close—scripts, objections, follow-up.
Advertising & Merchandising
Get more eyeballs and better ROI with smarter ads and VDPs.
Photographing Cars that Sell
Lighting, angles, and quick-turn shooting to boost VDP conversion.
Get Cars Ready to Sell (Recon)
Detailing, light cosmetic, and service flow for quick “days to frontline.”
Team Coaching & Accountability
Turn lessons into habits with weekly cadences and practical KPIs.
Legally Required Dealer Education (State by State)
Accurate as of August 2025. Laws change—always verify with the official licensing authority before taking action.
Quick clarification: If your state shows “Not required” below, there is currently no state-mandated class. Some states still require a written test or in-person orientation with an agency representative—check the link provided.
| State | Pre-Licensing | Continuing Education | Authority / Link | Approved Providers |
|---|
Note: Some states only require a test or agency orientation rather than a formal class; others mandate both pre-licensing and CE.